Efficiency means doing better what is already being done. (Peter F. Drucker)
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What is Soft-Transport?
1. What is Soft-Transport?
Soft-Transport is the software for a road transport company, all in one place: dispatch and trip management, customers and subcontractors, invoicing and finance. You no longer need Excel or separate programs.
2. What problem does Soft-Transport solve?
In many transport companies, the work is split between Excel sheets, emails, WhatsApp and separate invoicing programs. That leads to mistakes, lost time and costs that are hard to see. Soft-Transport brings all of this together in one program, made for transport.
3. What kind of companies is the system suitable for?
Soft-Transport is designed for transport companies of any size, from small operators to large fleets. It suits both hauliers with their own fleet and freight forwarders who work with subcontractors.
4. Is Soft-Transport a Romanian or an international product?
It is made by EULOAD S.R.L. of Oradea, the company behind euload.com, for road transport in Europe. It follows Romanian legal requirements (e-Factura and e-Transport, run by ANAF, the Romanian tax authority) and works in several currencies and languages.
5. Is the software cloud-based or does it need to be installed?
It depends on the plan. With Ultra Light and Light, the software runs on our servers, and with Convenient on a dedicated server, also with us: there is nothing to install, and you open it in a browser, on any device. With Standard, it runs on your company's server. Drivers have the driver app, on iPhone and Android, or they can use the browser on their phone.
6. How do I get into the software?
The software opens from your company's own address, and you sign in to it with the email and password of your account. With Ultra Light, Light and Convenient the software runs on our servers; with Standard it runs on your company's server.
The Login page on soft-transport.com is for the subscription account: your company's subscription, payments and licence. You do not sign in to the software through euload.com.
Do not know the address of your company's software? Write to us at contact@soft-transport.ro or call 0756 777 722.
Features
7. What activities and departments does Soft-Transport serve?
The software covers: dispatch and order management, subcontractor records, the vehicle fleet and drivers, documents, refuelling and fuel consumption, human resources, invoicing and finance, accounting records, statistics and reports.
8. How does Soft-Transport help dispatchers?
The dispatcher creates transport orders, assigns the truck, trailer and driver, follows trip status and keeps the transport documents. The software prevents double allocation of vehicles on its own and shows you the trip schedule.
9. How does Soft-Transport help company managers?
Managers see in real time the active trips, the profitability of transport jobs, fuel costs and unpaid invoices.
10. Can drivers use the system on their phone?
Yes. Drivers can confirm loading and unloading, enter refuellings, send documents and communicate with dispatchers, all directly from their mobile phone.
11. Where do I download the driver app?
On iPhone, from the App Store; on Android, from Google Play. The app is in Romanian, English, German and Russian.
The first time you sign in, you enter the email and password of your driver account and the server address of your company. The accounts in the software are managed by a person in your company.
12. Does the system monitor document expiry?
Yes. The software warns you on its own when the roadworthiness test (ITP), motor liability insurance (RCA), other insurance, driver certificates and other important documents expire. The administrator chooses which documents are tracked and how long before expiry the warning comes.
13. Can we store scanned documents (CMR consignment notes, contracts, certificates) in the software?
Yes. You attach the scanned file (PDF or image) directly to a truck, trailer, driver or partner. The files are kept in your company's own Google Drive and you can open them from any device.
Invoicing and finance
14. Can invoices be generated automatically?
Yes. Invoices are generated directly as PDF, from completed transport orders. The software works with several series and several currencies (lei, EUR etc.), with invoices with or without VAT, calculates the due date on its own, and issues credit notes and custom templates for each customer.
15. Does it integrate with the ANAF e-Factura system?
Yes. Invoices can be sent straight to the ANAF e-Factura portal from inside the software.
16. Can invoices be sent to customers automatically?
Yes. After the invoice is generated, the system can automatically create an email to the customer that includes the PDF invoice, the scanned CMR and other relevant documents.
17. Can I see who has paid and who has not?
Yes. The finance module in the software tracks payments received and keeps records of unpaid invoices, due dates and payments to suppliers.
Plans, implementation and support
18. How long does implementation take?
It depends on the plan. With Ultra Light and Light, the account starts automatically after payment. With Standard and Convenient, our team guides the start. An implementation manual guides each department through the configuration, step by step. Want to know how long it takes at your company? Write to us.
19. Do we need an IT team for configuration and implementation?
It depends on the plan. With Ultra Light, Light and Convenient, no: the server is ours. With Ultra Light and Light, the account starts automatically after payment; with Convenient, our team guides the start. The configuration is documented in detail.
With Standard, our team guides the start, but the server is your company's: you take care of the server, the SSL certificate, backups and new versions, and the server needs PHP 8.5, ionCube Loader 15 and MariaDB.
20. How many users can have access to the system?
For the Light and Ultra Light plans there is a fixed limit of users per level: dispatcher, driver, customer, control and view-only. For Standard and higher plans there is no fixed limit: you can create accounts for the whole team, with configurable access levels.
21. I forgot my password. What do I do?
It depends where you forgot it. For the subscription account, on the Login page: press the forgotten-password link and type the email of the account. You get a sign-in link by email, valid for one hour and only once; from the same email you can also set a new password. If it does not arrive, check the Spam folder.
For the software, at your company's address: the password is reset by the administrator of the software. Open the forgot-password link on the sign-in screen and ask the person in your company who manages the accounts for a new password.
22. Which plan suits me?
One dispatcher and up to 5 drivers: Ultra Light. Two dispatchers, 10 drivers, plus subcontractors, driver shifts and control or view-only accounts: Light. More users, menus tailored to your company or your own workshop: Standard, on your server, or Convenient, on a dedicated server from us. If you are in doubt, write to us and tell us how your company works.
23. What is the difference between Standard and Convenient?
The same software, with unlimited users on both. With Standard, the software runs on your own company's server: you look after the server, the SSL certificate, backups and installing new versions. With Convenient, it runs on a dedicated server that we provide and manage, with SSL, daily backup and installation of new versions included. For your own server you need PHP 8.5, ionCube Loader 15 and MariaDB; see what you need on the server.
24. Does the price go up if I have more trucks?
No. The licence is paid per company and per plan, however many trucks you have. Only the HERE map is paid per truck, if you want it: 1 € per month. On Ultra Light and Light you can add accounts: 20 € per month for one more dispatcher or for 10 more drivers.
25. Can I switch to another plan later?
Yes, at any time, with all your data. From “My account” you move to another plan, monthly or yearly. You pay the difference; if you switch between monthly and yearly, payment is made immediately.
26. How do I pay?
By card, online, in euros, or by bank transfer, against a pro forma invoice. The subscription renews itself, monthly or yearly, until you cancel it from “My account”.
27. I have a company in another EU country. Do I pay VAT?
Online payment always adds 21% VAT. If you have a valid VAT number in another EU country, write to us and we will send you a pro forma invoice without VAT.
Data, security and integrations
28. Which integrations does Soft-Transport support?
The platform integrates with: Google Maps / HERE Maps (route planning), Google Drive (document storage), WhatsApp (communication with drivers), GPS telematics solutions (position, km, route history), ANAF e-Factura and e-Transport. It can work alongside the company's accounting ERP.
You set up the GPS connection yourself, from the software: each provider has a card, and the “Test connection” button tells you right away whether the link works.
29. How is data protected, and how confidential is the company's information?
The company's database remains the exclusive property of the customer. Technical measures: hosting with us, with an SSL certificate and daily backup (with Standard, the software runs on your server, and SSL and backup are not included), encrypted communications, encrypted application files, anti-fraud policies and access controlled through accounts and permission levels.
3-day free trial
30. Can I try the software before I pay?
Yes, with Ultra Light and Light, with monthly payment: you start the 3-day trial for your company. Today you pay 0 €; the card is only checked with the bank. The first payment is taken automatically after 3 days, on the date and at the time shown on the payment page and in the confirmation email. The trial is given only once for the same company, the same email and the same card, only to active companies in Romania that are not already customers, and it does not work with a prepaid card.
31. When is the money taken?
3 days after the start, at the time shown on the payment page (Romanian time). The amount, including VAT, is shown on the payment page: 71,39 € for Ultra Light or 131,89 € for Light, plus the options you chose.
32. How do I cancel?
In one click: from the link in the emails or from “My account” › Subscription › Cancel. If you cancel before the time of the first payment, you pay nothing. After you cancel, the software works until the end of the trial or, after the first payment, until the end of the paid period. We confirm the cancellation by email.
33. Do I get my money back on the monthly subscription?
No. On the monthly subscription we do not refund the month that has started; cancelling stops the following payments. The 30-day money-back guarantee applies only to the first yearly licence, on written request.
34. What happens to the data if I cancel?
The data is yours: the company's database remains the exclusive property of the customer. If you cancel, we do not delete it automatically and, if you come back, you continue where you left off. With Ultra Light, Light and Convenient, the software and the data are on our servers, so they stay with us. With Standard, the software and the data are on your company's server, so they stay with you.
All questions about Soft-Transport
The full archive, for every function of the software.