User guide
The guide for your role
Short guides for the new features in version 34, and a manual for each role in the company. You open only what concerns you.
Version 34 · October 2026
What's new in version 34, by role
A short guide of 2–5 pages for each of 12 of the new features. Updated between 6 and 9 October 2026.
Dispatcher
Orders arrive already prepared, documents are filled in from the order, and the customer sees the status for themselves.
Full manualDispatch and traffic control
-
Batch order import (PDF, opens in a new tab)
You upload the orders you received all at once (PDF, images or Excel). The software prepares one order for each, with the original document beside the form.
PDF3 pages · 314 KB
-
Orders received by email (PDF, opens in a new tab)
Orders sent by email or as a file arrive as drafts in a single list, ready to turn into orders.
PDF3 pages · 128 KB
-
CMR form from the order (PDF, opens in a new tab)
The RO form (boxes 1–24) is filled in from the order, with the labels in Romanian, English and German printed together: you do not choose the language. You edit it, save it as versions and print it.
PDF5 pages · 1,1 MB
-
Pallet and packaging exchange (PDF, opens in a new tab)
You record the pallets and packaging received or handed over at each point of the order. Drivers can also do this from the app.
PDF5 pages · 487 KB
-
Tracking link (PDF, opens in a new tab)
You send the customer a link where they can see the order status themselves, without an account and without phone calls.
PDF5 pages · 350 KB
Invoicing and accounting
Invoices go out straight from the software: to SmartBill, to the accountant, to the customer.
Full manualsFinance and accountingInvoicing, order checking, claims
-
SmartBill invoicing (PDF, opens in a new tab)
The invoice is issued directly in your SmartBill account (Romanian invoicing software): it gets the SmartBill fiscal number, and the PDF opens immediately.
PDF3 pages · 113 KB
-
SAGA data handover (PDF, opens in a new tab)
The accountant receives a package with the issued invoices and their customers and imports it straight into SAGA, with no retyping.
PDF2 pages · 108 KB
-
Statement of due invoices (PDF, opens in a new tab)
You send the customer the invoices due for payment in a single email and print a calendar of the due dates.
PDF4 pages · 1,0 MB
Also for you: Pallet and packaging exchange, under Dispatcher. The primary bookkeeping documents are generated automatically.
-
AI reports (PDF, opens in a new tab)
You get figures from the software by asking a question in plain words.
PDF4 pages · 410 KB
-
Partner reports (PDF, opens in a new tab)
A problem with a customer or a subcontractor is noted on the order, with the supporting documents, and tracked for each partner.
PDF4 pages · 682 KB
-
Partner document expiry dates (PDF, opens in a new tab)
The software keeps track of each partner's documents and warns you in good time when they are about to expire.
PDF4 pages · 907 KB
Also for you: Pallet and packaging exchange, under Dispatcher. In the app, the driver records “Received” or “Handed over”, with a photo of the document.
You install the driver app from the App Store or Google Play.
Administration
The licence and the company account on soft-transport.com.
Full manualSoft-Transport application administration
-
Subscription Settings (PDF, opens in a new tab)
You see until when the licence is valid and open the company account on soft-transport.com.
PDF3 pages · 231 KB
Manuals by role
The whole software, by the role of each person in the company
The eleven manuals, one for each role. The roles above lead straight to their manual. You open the chapter you need or search for a word in the text.
Most of the new features from versions 33 and 34 are not yet in these manuals. You can find them in the guides above and in the implementation manuals below.
-
Dispatch and traffic control
Dispatch , Telematics page , Customer order , Document handover
22 chapters · 272 articles
-
Finance and accounting
Accounting , Invoicing , e-Factura , Customer due dates
23 chapters · 121 articles
-
Fleet maintenance, refuelling, consumption
Fleet and servicing , Refuelling list , Maintenance statements , Tyre records
28 chapters · 216 articles
-
Vehicle servicing
Maintenance statements , Vehicle workshop operation , Stock statement , Tyre records
16 chapters · 100 articles
-
Invoicing, order checking, claims
Invoicing , e-Factura , Road tolls , Claim
19 chapters · 122 articles
-
Forwarding and subcontractors
Forwarding , Subcontractor orders , Groupage route , Timocom integration
22 chapters · 83 articles
-
Soft-Transport application administration
Login , User list , Menu , Invoice template
41 chapters · 82 articles
-
Application reports and statistics
SoftTransport statistics , Profit centre per customer , Cash book , Email to manager
37 chapters · 112 articles
Versions 30–34
Implementation manuals, by version
For each version, the implementation manual as a PDF. The newest first.
-
Latestreleased on 1 October 2026
Version 34 (PDF, opens in a new tab)14 new features and 15 improvements.
PDF6 pages · 318 KB
-
PDF10 pages · 531 KB
-
PDF8 pages · 420 KB
-
PDF7 pages · 611 KB
-
PDF4 pages · 763 KB
Manual index by chapter, from 2024, by plan: Standard and Convenient (PDF, opens in a new tab) Light (PDF, opens in a new tab) Ultra Light (PDF, opens in a new tab) (PDF)
Can't find what you're looking for? Call us on 0756 777 722.